Business Analysis
Thinkly’s business analysis consulting services span across a range of activities including gathering functional business requirements, establishment of as-is and to-be processes and workflows, Voice of Customer (VOC) and Voice of Business (VOB) design, execution and analysis, RFI and RFP management, analysis and process design of operational workflows and development of epics and user stories to support product development and transformation projects and journeys.
Functional business requirements gathering
Our team will develop functional business requirements, epics and user stories and business and operational workflows to underpin the success of your project.
As-Is and To Be Processes
Our business analysis consulting services allow us to deeply understand your requirements to re-design your way of working from the “as-is” state to the future “to-be” state. We strive to drive efficiencies and optimise end to end processes to ultimately drive business value and customer satisfaction. We challenge thinking around manual to automated processes or complete re-definition and process re-engineering for optimal outcomes and benefits across operational workflow and process design.
Voice of Customer (VOC) and Voice of Business (VOB) - Design, Conduct, Analyse
Understanding VOC and VOB is critical to underpin effective strategy and product development and innovation. Our services span design, execution and facilitation of these approaches to gain important insights into this process.
RFI and RFP management including vendor management, selection and negotiation
Thinkly has expertise in managing RFI and RFP processes including vendor management, selection and negotiation.
Operational Workflow Analysis and process design
In order to optimise operational workflow, we provide business analysis consulting services involing undertake operational workflow analysis, and implementing effective process design to review and document as is, and to be, workflows and processes.
I’m Interested…
If Thinkly’s business analysis consulting services sound like a great match for your business, please get in touch via our contact page, or by sending an email to hello[at]thinkly[dot]com[dot]au.